Provide Lead Response Workflows For Clinics
"Inbound leads have a half-life of minutes. If you don’t call them immediately, they cool off, forget who you are, or buy from someone else who answered faster."
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Alex Hormozi (American Entrepreneur & Author)
What we do:
Lead follow up automation for medical clinics.
Solutions to that integrate in/or with your existing systems.
Benefits:
Reduce lead churn by ensuring every lead is handled from initial contact to close
Every lead is processed ensuring high-intent leads are prioritized for you
Leads contacted within 5 minutes of initial contact are 400% more likely to convert into qualified leads*
Leads are contacted 365 days a week, 24 hours a day including public holidays
Re-engage previous customers to increase revenue
Staff workload is shifted so they can focus on high return activities such as appointment setting for qualified leads
*Harvard Business School Study - “The Short Life of Online Sales Leads”
Consulting Services
Book a Call
Get in touch with us to book a quick call to discuss how we can help.
We respect your time — We will only work with you if we can identify a solution to your problem.
Contact Us
Please provide your contact details. We will get in touch with you quickly to set up a meeting*.
*We respect your time — If we cannot find a solution, we won’t quote you.
Expertise
I built Prime Patient to solve one specific, expensive problem for New Zealand clinics: Reduce leaking revenue from slow lead response times.
My background isn’t standard for this industry — I spent six years as a soldier in the New Zealand Army, studied IT Management at the University of Auckland, and worked in enterprise hotel sales.
Put simply, I care about operational discipline, clear data, and fixing broken pipelines. My goal is to cut clinic response times to under 60 seconds because that is what it takes to convert web traffic into booked consultations.
Prime Patient is based out of Auckland, and I keep it straightforward: we either fix your response times in 14 days, or you get your money back. If you want to look at your actual numbers and plug the leaks in your system, let's talk about it.
If you’d like some free tools you can use to identify areas to improve in your clinic. Click the button, add your email address and I’ll send you some useful tools, all FREE.